Refund Policy for Physical Products

1. Introduction

At Aviation Design and Supply, we strive to ensure customer satisfaction with our products/services. This Refund Policy outlines the terms and conditions under which refunds are issued.

2. Eligibility for Refunds

3. Return Process for Physical Products

4. Refund Process

5. Late or Missing Refunds

6. Sale Items

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] and send your item to:

Aviation Design and Supply
1600 Sarno Rd
Ste 108
Melbourne, FL 32935

8. Exceptional Circumstances

9. Changes to This Policy

Refund and Cancellation Policy for Digital Products

1. Introduction

This Refund and Cancellation Policy governs the terms under which refunds and cancellations are handled for our SaaS software. By subscribing to and using our services, you agree to this policy.

2. Subscription Plans

We offer various subscription plans, including monthly and annual plans for the AMI MX SaaS platform.

3. Free Trial

4. Cancellation Policy

5. Refund Policy

Once the payment is made, the subscription will remain active until the end of the billing cycle.

6. Exceptional Circumstances

In exceptional circumstances, such as service outages or software malfunctions that prevent you from using the service as intended, we may offer refunds or credits on a case-by-case basis. Please contact our support team to discuss any such issues.

7. Refund Request Process

8. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at [email protected].

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